# Adyen API Key

If you are using Forter's Chargeback Recovery service or Coverage for Fraud Management, please set up an API key.

1. **Log into the Adyen Portal**  
   Log into the Adyen chargeback portal: [https://ca-live.adyen.com/ca/ca/login.shtml](https://ca-live.adyen.com/ca/ca/login.shtml)  
   Be sure to log in to your "Live" account to access your production instance.

2. **Create Credential**  
   Go to Developers > API Credentials. In the upper right corner, click on Create new credential button. Choose Web Service user and click on Create Credential.

3. **Settings**  
   In General Settings, make sure the username is Active. Additionally, use "Forter Disputes User" as the Description/Naming Convention.

4. **Copy Merchant Account Code**  
   Navigate to Merchant Accounts and copy the Account Code shown in a .txt file.

5. **Generate API Key and share with Forter**  
   In Server Settings, click Generate API Key.  
   Copy and send the API Key & the Account Code (from the previous step) as .txt file to Forter via secure S3 bucket transfer. Ensure the credentials are saved under the file naming convention "JCBR-MerchantName-processorName" where processorName is a placeholder for which processor these keys are for (ex. "JCBR-MerchantName-Adyen").

6. **Set Permissions**  
   Under UNCATEGORIZED, Check 'API dispute management'. Note: If the role is not available, please contact Adyen support and ask them to add it. Save changes.