Testing - Extensions

Testing

Testing and QA in Shopify

In the following sections, you'll find the recommended testing in your Shopify store for different payment methods and Forter Actions. This will ensure a smooth transition when you're ready to transition to the listen mode and enable decisioning on your Production Environment.

Credit Card Testing

Below is an outline of recommended credit card testing and flows. In order to adequately test the decisioning and identification of different credit card orders and decisions, Forter recommends testing different credit card orders and decisions. This will ensure that your Forter settings are aligned and your Shopify Admin settings are functioning as expected. Settings such as Forter capturing funds for approve decisions, and voiding orders on decline decisions, are flows that should be tested prior to going live.

Valid Shopify Test Cards
You can find valid Test card numbers for your Shopify sandbox store by going directly to Shopify's payment testing section

Name on card: Enter at least two words.
Expiry date: Enter any date in the future.
CVV: Enter any three digits.
Card number: Use any of the following numbers:

Card type	Test Credit Card Number
Visa	4242424242424242
Mastercard	5555555555554444
American Express	378282246310005
Discover	6011111111111117
Diners Club	30569309025904
JCB	3530111333300000

Note if you do not have a dedicated test store, you can simulate a test mode environment on production by toggling checking Test Mode in your shopify payment section. Additional testing is provided for merchants using Shopify Payments as their primary payment gateway.

Credit Card Test Cases

1.Any Email Valid address

place an order using a valid test credit card and ANY email address

Review the Forter decision and the actions taken in your Shopify orders page to determine how the order was handled based on the Forter decision. Confirm that this is the expected behavior.

2. Approve email address

Approve email address

Customer pays for order with valid credit card using the email address approve@forter.com

Review the status of the order in your Shopify Orders.
Confirm that the order's status (funds captured OR no action taken by Forter plugin) align with the settings you selected in your Forter Shopify Settings

3. Decline email address

Decline email address

Customer pays for order with valid card using the email address decline@forter.com

Confirm that the order's status (Cancel, Void, Cancel & notify customer via email, cancel AND Void, OR no action taken by Forter plugin) align with the settings you selected in your Forter Shopify Settings

4. Not Reviewed email addres

Not Reviewed email addres

Customer pays for an order using a valid test credit card and the email address notreviewed@forter.com Note that Forter will by default return not reviewed if the order is a draft order, employee order, or POS order as these frequently do not require decisions or include the relevant forterTokenCookie.

Confirm that the order has payment captured by Forter OR that no action is taken by the Forter plugin based on your Forter Shopify App configuration.

Testing Non-Credit Card Orders

Non-Credit Card orders include any alternative payment methods that can be used to pay partially or fully for an order including:

Gift Card
ApplePay
AmazonPay
AfterPay
Affirm
Shopify Draft Orders

The sections below include recommended testing for each of payment method.

Gift Card Orders

In order for our servers to correctly identify gift card orders, please send gift card as a payment method in your sandbox environment using each of the following email addresses:

Gift Card Order Testing

General test transaction: place an order using a valid test gift card and ANY email address
Customer pays for entire order with gift card using the email address approve@forter.com
Customer pays for entire order with gift card using the email address decline@forter.com
Customer pays for entire order with gift card using the email address notreviewed@forter.com

ApplePay

ApplePay and AmazonPay Please send ApplePay orders may have varying amounts of order data available to Forter's endpoint depending on the payment gateway you're currently using. In order to make sure Forter is correctly identifying and decisioning these orders, please place tests using the following email addresses and send over the corresponding order Ids to your Forter onboarding team:

ApplePay Testing

General test transaction: place an order using ApplePay and ANY email address
Customer pays for order using ApplePay and the email address approve@forter.com
Customer pays for order using ApplePay and the email address decline@forter.com
Customer pays for order using ApplePay and the email address notreviewed@forter.com

AmazonPay

Please follow the same instructions listed in the ApplePay order section and reach out to your Forter onboarding team as soon as some AmazonPay orders have been placed

AfterPay & Affirm Payment methods

Like AmazonPay and ApplePay, AfterPay orders may vary in terms of the payment data available. Typically merchants do not request Forter decisioning on orders payed with Affirm or AfterPay as the gateway maintains chargeback liability. However, if you would like Forter to decision these orders, please use the below testing scenarios and follow up with your onboarding team so that they can review the order data.

AfterPay & Affirm Testing

General test transaction: place an order using AfterPay account and ANY email address
Customer pays for order using AfterPay and email address approve@forter.com
Customer pays for order using AfterPay and email address decline@forter.com
Customer pays for order using AfterPay and email notreviewed@forter.com

Draft Orders

Shopify Draft orders are orders placed by the merchant directly through the Shopify Admin. For more information on Shopify's draft orders, please see Shopify's Official Draft Order Documentation.

By default, Forter will decision these orders if they include credit card payment details.
Note Depending on the data Forter receives in the test, it may be possible for Forter to identify draft order types, return a Not Reviewed decision and take no further action on the payment for these order types.
Please reach out to your Forter onboarding team to discuss the available opitons for decisioning Shopify Draft Orders through your Forter integration.

Draft Order Testing

If you currently create draft orders in through your admin, please place a test order using ANY email address (i.e. test@test.com).