Quickstart Guide

Choose your integration path to get started with Forter Agentic Orchestration.

Forter provides seamless integration with major e-commerce platforms and custom systems. Select the guide that matches your platform:

Choose Your Integration Type Choose Your Integration Type

⚙️ Custom / Native Integration ⚙️ Custom / Native Integration

For merchants building their own commerce solution

You manage your own backend, inventory, and order processing:

• Host a product feed at a stable URL (Google Merchant Center XML, Shopify CSV, or JSON format)
• Implement a webhook endpoint to receive completed orders
• Process orders in your backend system

What you need: Feed URL + Webhook endpoint
👉 Get Started with Custom Integration

☁️ Salesforce Commerce Cloud (SFCC) ☁️ Salesforce Commerce Cloud (SFCC)

For merchants using SFCC

Forter integrates directly with your SFCC instance via OCAPI:

• Automatically pulls your product catalog
• Creates orders directly in SFCC
• No custom code needed

What you need: OCAPI Client ID and Secret
👉 Get Started with SFCC Integration

🛍️ Shopify 🛍️ Shopify

For merchants using Shopify

Forter integrates directly with your Shopify store via the Admin API:

• Automatically pulls your product catalog
• Creates orders directly in Shopify
• No custom code needed

What you need: Shopify Admin API Access Token
👉 Get Started with Shopify Integration

What Happens After Integration? What Happens After Integration?

Once integrated, your products become discoverable on AI shopping platforms:

1. Catalog Distribution — Your products are automatically formatted and distributed to:
   • OpenAI / ChatGPT
   • Google Gemini
   • Perplexity
   • Other AI shopping agents
2. AI-Assisted Shopping — Customers discover your products through:
   • Natural language queries ("Find me waterproof hiking boots under $150")
   • Conversational AI assistants
   • Voice-based shopping
3. Seamless Checkout — Orders complete through:
   • AI platform checkout flows
   • Forter fraud protection
   • Direct integration with your backend
4. Order Fulfillment — Orders appear in your system:
   • Your custom webhook endpoint (Custom integration)
   • SFCC Business Manager (SFCC integration)
   • Shopify Admin dashboard (Shopify integration)

General Requirements General Requirements

Regardless of integration type, you'll need:

Forter Account — Contact your Forter representative
Store Information — Store name, URL, logo, policies Tax Configuration — US states where you collect sales tax (for US merchants) Product Catalog — Active products with prices, images, descriptions

Optional:

• Forter Validation API Key — For Forter-side fraud detection
• Forter Payment API Key — For Forter-side payment processing

By default, you handle validation and authorization on your side. Forter API keys are only needed if you want Forter to handle fraud detection and payments.