Quiz | Summer Holiday Readiness

QUESTION 3

Free or flexible returns policies are no longer the exception, but the rule. What percentage of shoppers are deterred by inconvenient policies?

• 25%

• 80%

• 55%

• 60%

QUESTION 1

Today’s volume of new online shoppers is 2x greater than pre-COVID-19. If a new shopper is declined at checkout, what percentage will never return to make a purchase with you again?

• 40%
• 10%

We're Sorry.

• 20%
• 30%