Fraud Insights – Forter

Fraud Insights

Curated resources focused on fraud prevention tactics and analysis

DECISION MAKERS

Matt Lampert

How Wayfair’s Associate Director meticulously plans and preps data-driven customer experiences

The Next Era of Commerce

Why Agentic AI is the Shift You Can’t Ignore

CONSUMER SURVEY

Flexible Policies, Risky Business

Navigating policy abuse and striking a balance to safeguard CLTV

ARTICLE

Returns Abuse

Double-Dipping Fraud Doubles Down

IMPACT 2025

Join us for IMPACT in NYC, where leaders are shaping the future of digital commerce in the AI era

Featured Topics

Account Takeover (ATO)

Account takeover, or ATO, is the digital equivalent of identity theft – where fraudsters hijack customer accounts, creating chaos that erodes trust and damages the customer’s relationship with your brand.

Chargebacks

Chargebacks are like a financial tug-of-war – and a headache for retailers. Fraudsters (and sometimes customers) dispute a charge, pull funds back from the retailer, and create a cascade of fees, administrative battles and, often, a loss of revenue.

Loyalty Abuse

Loyalty abuse is like having party crashers at an exclusive event, where fraudsters exploit reward programs, causing a retailer to lose revenue and undermining the integrity of customer loyalty programs.