October 14, 2026 - New York City

2026 Agenda

This agenda is designed for you. Main Stage brings bold ideas and big picture stories from leaders across commerce, payments, and risk. Breakouts dig into the specifics, like agentic commerce, payments, CX, and abuse, grounded in real merchant use cases. Tabletop Discussions get personal: small groups, facilitator led, working through what you're actually facing with people who get it.

Tuesday, October 13 - 7:00 PM - Manhatta

Networking Dinners

Join an exclusive group of leaders the night before IMPACT for an interactive roundtable dinner and networking event. Connect with fellow attendees, exchange ideas, and explore emerging trends while enjoying a five-course dining experience 60 floors above Manhattan.

Wednesday, October 14, 2026 - Spring Studios

Impact Conference Day

8:00 - 9:00 AM

Registration & Breakfast

9:00–9:10 AM Main Stage

Welcome to IMPACT 2026

Main Stage Sessions are designed to set the tone for the day with big-picture conversations, bold ideas, and standout stories from leaders across commerce, payments, and risk. Expect energizing talks, founder and executive perspectives, innovation highlights, and customer stories that frame the biggest shifts shaping the future of commerce.

9:10–9:35 AM Main Stage

Commerce Is Being Rewritten. Here's What That Means For You.

9:35–10:10 AM Main Stage

Forter Innovation Showcase + Customer Micro Story

10:10–10:35 AM Main Stage

MC synthesis, audience pulse check + customer micro story 2

11:15–11:45 AM Breakout A - Main Stage

KYA — Know Your Agent: How Do You Tell A Trusted Agent From A Bad Bot?

11:15–11:45 AM Breakout B

Your Payments Stack Was Built For Humans — What Needs To Change?

11:15–11:45 AM Breakout C

Abuse In The Age Of AI: Who Owns It, And What Do You Actually Do?

11:45–1:00 PM

LUNCH

1:00–1:30 PM Main Stage

Leading Through The Shift: How Senior Commerce Leaders Are Navigating Change Right Now

1:30–1:40 PM

Transition to Breakouts

1:40–2:10 PM Breakout A - Main Stage

If An Agent Commits Fraud, Who Pays? The Liability Gap Nobody Has Solved.

1:40–2:10 PM Breakout B

Mixed Signals: How Should You Be Thinking About Identity And Data In The Agentic Age?

1:40–2:10 PM Breakout C

The Margin Leak Hiding In Plain Sight: How Returns Fraud Hits Customers Hardest

2:10–2:20 PM

Transition to Breakouts

2:20–3:05 PM Roundtable

Is Your Stack Actually Ready? A Readiness Self-Assessment

2:20–3:05 PM Roundtable

Sizing The Prize: Making The Investment Case Before You Have The Data

2:20–3:05 PM Roundtable

Who Owns Agentic Commerce In Your Org?

2:20–3:05 PM Roundtable

What Does Loyalty Look Like When No Human Decides?

2:20–3:05 PM Roundtable

A View From The Top: What Senior Commerce Leaders Are Actually Doing Differently

2:20–3:05 PM Main Stage

Microstory

3:05–3:20 PM

Short break

3:20–4:05 PM Roundtable

From SEO To GEO: Making Sure Your Brand Is Seen By Agents

3:20–4:05 PM Roundtable

The Payments Stack You Have Vs. The One You Need

3:20–4:05 PM Roundtable

Governance And Controls: Who Decides What Agents Can Do On Your Behalf?

3:20–4:05 PM Roundtable

Solving The Abuse Conundrum: Who Owns It, And What Do You Actually Do?

3:20–4:05 PM Main Stage

Microstory

4:05–4:10 PM

Final transition

4:10–4:20 PM Main Stage

IMPACT Awards 2026

4:20–4:30 PM Main Stage

What Do You Believe Now That You Didn't Believe This Morning?

5:00 PM + NETWORKING

Evening Reception — off-site

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