October 14, 2026 - **New York City**

# 2026 Agenda

This agenda is designed for you. Main Stage brings bold ideas and big picture stories from leaders across commerce, payments, and risk. Breakouts dig into the specifics, like agentic commerce, payments, CX, and abuse, grounded in real merchant use cases. Tabletop Discussions get personal: small groups, facilitator led, working through what you're actually facing with people who get it.

Tuesday, October 13 - 7:00 PM - Manhatta

## Networking Dinners

Join an exclusive group of leaders the night before IMPACT for an interactive roundtable dinner and networking event. Connect with fellow attendees, exchange ideas, and explore emerging trends while enjoying a five-course dining experience 60 floors above Manhattan.

Wednesday, October 14, 2026 - Spring Studios

## Impact Conference Day

8:00 - 9:00 AM

### Registration & Breakfast

9:00–9:10 AM Main Stage

### Welcome to IMPACT 2026

Main Stage Sessions are designed to set the tone for the day with big-picture conversations, bold ideas, and standout stories from leaders across commerce, payments, and risk. Expect energizing talks, founder and executive perspectives, innovation highlights, and customer stories that frame the biggest shifts shaping the future of commerce.

9:10–9:35 AM Main Stage

### Commerce Is Being Rewritten. Here's What That Means For You.

9:35–10:10 AM Main Stage

### Forter Innovation Showcase + Customer Micro Story

10:10–10:35 AM Main Stage

### MC synthesis, audience pulse check + customer micro story 2

11:15–11:45 AM Breakout A - Main Stage

### KYA — Know Your Agent: How Do You Tell A Trusted Agent From A Bad Bot?

11:15–11:45 AM Breakout B

### Your Payments Stack Was Built For Humans — What Needs To Change?

11:15–11:45 AM Breakout C

### Abuse In The Age Of AI: Who Owns It, And What Do You Actually Do?

11:45–1:00 PM

### LUNCH

1:00–1:30 PM Main Stage

### Leading Through The Shift: How Senior Commerce Leaders Are Navigating Change Right Now

1:30–1:40 PM

### Transition to Breakouts

1:40–2:10 PM Breakout A - Main Stage

### If An Agent Commits Fraud, Who Pays? The Liability Gap Nobody Has Solved.

1:40–2:10 PM Breakout B

### Mixed Signals: How Should You Be Thinking About Identity And Data In The Agentic Age?

1:40–2:10 PM Breakout C

### The Margin Leak Hiding In Plain Sight: How Returns Fraud Hits Customers Hardest

2:10–2:20 PM

### Transition to Breakouts

2:20–3:05 PM Roundtable

### Is Your Stack Actually Ready? A Readiness Self-Assessment

2:20–3:05 PM Roundtable

### Sizing The Prize: Making The Investment Case Before You Have The Data

2:20–3:05 PM Roundtable

### Who Owns Agentic Commerce In Your Org?

2:20–3:05 PM Roundtable

### What Does Loyalty Look Like When No Human Decides?

2:20–3:05 PM Roundtable

### A View From The Top: What Senior Commerce Leaders Are Actually Doing Differently

2:20–3:05 PM Main Stage

### Microstory

3:05–3:20 PM

### Short break

3:20–4:05 PM Roundtable

### From SEO To GEO: Making Sure Your Brand Is Seen By Agents

3:20–4:05 PM Roundtable

### The Payments Stack You Have Vs. The One You Need

3:20–4:05 PM Roundtable

### Governance And Controls: Who Decides What Agents Can Do On Your Behalf?

3:20–4:05 PM Roundtable

### Solving The Abuse Conundrum: Who Owns It, And What Do You Actually Do?

3:20–4:05 PM Main Stage

### Microstory

4:05–4:10 PM

### Final transition

4:10–4:20 PM Main Stage

### IMPACT Awards 2026

4:20–4:30 PM Main Stage

### What Do You Believe Now That You Didn't Believe This Morning?

5:00 PM + NETWORKING

### Evening Reception — off-site

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