Forter Fraud Suite.pdf
Block Fraud, Not Customers
Built to Maximize Revenue
Revenue is leaking — and most of it isn’t traditional fraud.
Most conversion loss and customer friction happen because risk systems can’t confidently recognize legitimate shoppers.
Fraud tools evaluate interactions in isolation and rely on rigid rules that create friction at every stage of the customer journey. Fraud, CX, finance, and operations teams are left working from disconnected signals, while operational overhead grows alongside every new threat.
The Solution: Forter Fraud Management
Forter helps enterprise retailers recognize trusted customers instantly, increasing approvals, reducing friction, and stopping fraud and abuse across the entire shopper lifecycle.
Built on a global identity network of 2 billion+ identities, Forter evaluates trust and risk in real time across signup, login, checkout, returns, and disputes. Legitimate customers transact seamlessly, while fraudsters and policy abusers are detected and blocked automatically behind the scenes.
Proven Performance
46%+
reduction in false declines
72%+
reduction in checkout-related chargebacks
70%
Up to 70% reduction in policy abuse costs
50%
improvement in chargeback recovery win rates
Key Pillars of Optimization
Invisible security for trusted customers
Forter recognizes trusted customers from their first interaction, enabling low-friction experiences like near one-click checkout, passwordless sessions, and streamlined authentication flows.
Security stays active behind the scenes, selectively challenging only suspicious activity — not legitimate buyers.
Stop abuse without blanket policies
Rigid policies often penalize loyal customers alongside bad actors. Forter helps retailers safely offer flexible customer benefits — including promotions, refunds, loyalty rewards, and free returns — without exposing the business to large-scale abuse.
Using identity intelligence and behavioral linking, Forter detects repeat abusers even when they change accounts, devices, or payment methods.
Operational transparency and control
Forter combines AI automation with the visibility and flexibility enterprise teams need to stay in control.
Fraud, CX, finance, and operations teams gain configurable workflows, explainable decisions, testing environments, and human-in-the-loop controls that integrate into existing processes and escalation paths.
Where repetitive work slows teams down, Forter Agents automate it.
Meet Your New Payment Agent: Forter Agents automate the operational work surrounding fraud, abuse prevention, and disputes. Each agent is purpose-built for a specific workflow — including dispute preparation, policy monitoring, and performance analysis — using best practices learned across Forter’s global merchant network. The repetitive work gets handled automatically, so analysts can focus on the decisions that require human judgment.
Technical Capabilities & Business Impact
| Capability | What It Does | Business Impact |
|---|---|---|
| Identity-Based Decisioning | Delivers real-time approve/decline decisions using AI models and network intelligence | Increases approval rates while reducing false declines and chargebacks |
| Abuse Prevention | Detects and blocks promo abuse, reseller activity, returns abuse, and INR fraud | Protects margins while preserving customer-friendly policies |
| Account Protection | Secures signup, login, and account changes against bots, credential stuffing, and account takeover attacks | Protects customer accounts while enabling low-friction experiences for trusted users |
| Adaptive MFA | Applies verification only when risk signals require it | Reduces login and checkout abandonment caused by unnecessary authentication friction |
The Forter Foundation
Powered by the Forter Network
Real-time decisions informed by a global network of 2 billion+ identities across hundreds of thousands of storefronts.
Ecosystem-Neutral Architecture
Supports multiple-processors infrastructure and existing routing strategies, maintaining total flexibility and leverage without adding infrastructure complexity.
Enterprise-Grade Security & Reliability
Built to meet the compliance, privacy, security, and uptime requirements of global enterprise retailers.
Stop Letting Risk Systems Limit Revenue
Retailers shouldn’t have to choose between growth and protection.
See how Forter works with your existing commerce and payment infrastructure to increase approvals, reduce friction, and recover revenue lost to false declines, abuse, and chargebacks.