Return Abuse Benchmark Calculator - EMEA – Forter
What is return abuse actually costing you?
Return abuse cost retailers €85B last year. Answer 5 questions to find out how much you’re losing to it.
Statistics
- €85B Lost to return fraud globally per year
Forter, 2025 - 16.5% Fashion return abuse rate (benchmark)
NRF, MRC, 2024 - 1 in 3 Merchants have no automated abuse detection
Forter Survey, 2024
Your results are ready
Your estimated annual exposure
— walking out the door every year
Turn this number into a plan.
- A breakdown of your highest-risk exposure areas
- A customised action plan built for your category and volume
- Peer benchmarks from merchants with similar profiles
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